GENERAL BANKING QUESTIONS
Call (866) 437-0011
Monday-Friday, 7am-9pm
Saturday, 8am-9pm
Sunday, 8am-5pm, PT
Send us a Secure EmailContact
-
ATM/DEBIT CARDSGet Contact Info Close
Call Us - Debit Card 24/7 Activation (800) 781-3982
Automated Line 24/7 and after hours voicemailCall Us - General (562) 344-2346
Hours:
Monday-Friday, 7am-9pm
Saturday, 8am-9pm
Sunday, 8am-5pm, PTCall Us - Lost or Stolen Card (800) 556-5678
Automated Line 24/7 and after hours voicemailCall Us - Fraud Line (562) 344-2350
Hours:
Monday - Friday: 7am–midnight, midnight-6am
Saturday: 7am-7pm PT
Sunday: 7am-7pm PT
(after hours voicemail)Fax Us (562) 344-2347 (24/7) E-mail Us 2 Write Us F&M ATM Department
P.O. Box 2400
Seal Beach, CA 90740-1400ATM Forms/Affidavit of Forgery Click Here to Download Form -
BUSINESS/MERCHANT SERVICESGet Contact Info Close
Call Us - General (562) 344-2348
Hours:
Monday-Friday, 7am-9pm
Saturday, 8am-5pm, PT
Call Help Desk
(Merchant ID Starting with 5XXXXXX)(800) 228-0210 (24/7) Call Help Desk
(Merchant ID Starting with 9XXXXXX)(888) 288-2692 (24/7) Fax Us (562) 344-2349 (24/7) E-mail Us 2 -
CASH MANAGEMENT SUPPORTGet Contact Info Close
Call Us - General (844) 782-7311
Hours:
Monday-Friday, 8am-6pm
Saturday, 9am-12pm, PT
-
F&M CREDIT CARDSGet Contact Info Close
Call Us - 24 Hour Account Information (866) 558-7687
(Toll Free - Automated Service - 24/7)Call Us - Lost or Stolen Card (800) 556-5678 (Toll Free - 24/7) Call Us - Fraud Line (562) 344-2350
Monday-Friday, 7am-midnight, midnight-6am
Saturday, 7am-7pm
Sunday 7am-7pm(after hours voicemail)
Fax Us (562) 344-2357 (24/7) E-mail Us 2 Write Us - Correspondence Only F&M Bankcard Department
P.O. Box 2087
Long Beach, CA 90801-2087Mail Payments F&M Bankcard Department
P.O. Box 21595
Long Beach, CA 90801Credit Report Dispute Information Disputes of F&M Account Information in a Consumer Credit Report
In the event you do not agree with the information contained in a consumer credit report that is related to your F&M credit card account, you have a right to dispute the information with the consumer reporting agency or directly with F&M.Click here to view the Direct Dispute Submission Requirements.
-
HOME LOANSGet Contact Info Close
Call Us Toll Free
(Mortgage Programs AND
Home Equity Loans)(866) 649-3863
Monday-Friday, 9am-5pm, PT
*Ask our staff at any office
for mortgage or home equity
loan information and applications. -
CALL CENTER - ONLINE BANKINGGet Contact Info Close
Call Us Toll Free (866) 437-0011
Monday-Friday, 7am-9pm
Saturday, 8am-9pm
Sunday, 8am-5pm PTCall Us Direct (562) 344-2370
Monday-Friday, 7am-9pm
Saturday, 8am-9pm
Sunday 8am-5pm, PTFax Us (562) 344-2371 (24/7) E-mail Us 2 -
AUTOMATED TELEPHONE BANKINGGet Contact Info Close
Call Us - Los Angeles (562) 495-7708 or (310) 491-1714 (24/7) Call Us - Orange County (714) 636-2618 or (949) 855-8777 (24/7) Call Us - Toll Free (855) 416-5747 (24/7) -
CAREER OPPORTUNITIESGet Contact Info Close
Call Us (562) 499-4809
Monday-Friday, 8:30am-5pm, PT
E-mail Us 2
Visit Us 320 Pine Avenue, 7th Floor
Long Beach, CA 90802
Write Us F&M Human Resources Department
P.O. Box 1370
Long Beach, CA 90801-1370 -
CORPORATE OFFICESGet Contact Info Close
Call Us (562) 437-0011
Monday-Friday, 9am-5pm, PT
Visit Us 320 Pine Avenue
Long Beach, CA 90802Write Us F&M Human Resources Department
P.O. Box 1370
Long Beach, CA 90801-1370Whistleblower Hotline (562) 437-3642
2 Since email is not a secure method of communication, please do not send any sensitive information (e.g. Social Security or account numbers) via email. If you need to include sensitive information in your communication to us, please contact us by phone.