Paycheck Protection Program (PPP) Loans: Please visit F&M Bank’s PPP Knowledge Center for up-to-date information about First Draw PPP loans, Second Draw PPP loans, and loan forgiveness.
Is there a fee to enroll in or use Visa Checkout®?
No. The convenience, ease and security of Visa Checkout® is free.
Which of my F&M debit or credit cards are eligible for Visa Checkout®?
You can use all of your active F&M credit and debit cards with any merchant that offers the Visa Checkout® payment option. You can also add Visa® or Mastercard® credit or debit cards issued by other financial institutions.
What information do I need to set-up my F&M credit card?
Email address
Card expiration date
Security code (Last 3 digits on the back of your card)
Your billing address
Phone number
Your credit or debit card number
Can I manage my Visa Checkout® account from within F&M Online Banking?
No, you must log into the Visa Checkout® website to edit your enrolled cards and personal /account information.
Do I have to download an app?
No. You access Visa Checkout® through a secured website.
What happens if I lose my debit/credit card?
Please contact the card issuer immediately and they will issue a new card and number. All new Visa network cards will automatically be updated in Visa Checkout® and you do not have to delete the old card or re-enroll the new one. If you lose any of your non-Visa network cards, like your F&M Mastercard® debit card, you will need to re-enroll those non-Visa network cards.
Who can I contact if I need help or have questions?
If you have a specific question about a transaction made on your F&M credit or debit card, please call the number listed below:
For questions regarding your Visa Checkout account, please email Visa Checkout support at support@visacheckout.visa.com or call (855) 847-2032 and select option 1. You can also review the Frequently Asked Questions on the Visa Checkout website.
